Frequently Asked Questions (FAQs).

From Bespoke Creations to Timeless Heirlooms.

  • At Layaz, we specialize in premium bespoke fine jewellery, crafted with precision and attention to detail. With over three generations of expertise, we source the finest natural gemstones and high-quality metals, ensuring each piece reflects exceptional craftsmanship and timeless elegance. Our source-to-customer model eliminates middlemen, allowing us to maintain superior quality at a fair price.

  • We exclusively use rare natural gemstones in our fine jewellery. Natural gemstones are prized for their rarity, value, and beauty, making them a lasting investment. Unlike lab-grown stones, which lack the same uniqueness and historical significance, our natural gemstones are carefully sourced for their brilliance, ethical origins, and authenticity.

  • Absolutely! Our bespoke service allows you to create a unique piece tailored to your vision. From selecting the perfect gemstone to refining the design, we guide you through our four-stage process: Initial Consultation, Design Stage, Crafting Stage, and Delivery. Whether it’s an engagement ring, heirloom revitalisation, or a one-of-a-kind statement piece, we bring your dream jewellery to life.

  • Our Heirloom Revitalisation service breathes new life into old jewellery by repolishing and recutting gemstones or melting down metals to create a new, modern design. This service is both sustainable and meaningful, allowing you to preserve sentimental value while transforming your jewellery into a contemporary masterpiece.

  • We use high-quality precious metals, including 18K and 22K gold, platinum, and white, yellow, and rose gold options. Our gold is hallmarked to certify its purity, ensuring long-lasting durability and elegance.

  • Our bespoke jewellery process typically takes between 4 to 6 weeks, depending on the complexity of the design and gemstone availability. We prioritize quality over speed, ensuring that every detail is perfected before delivery. If you need an urgent order, please contact us to discuss expedited options.

  • Every Layaz jewellery piece comes with a hallmark certifying its gold purity, and our high-value gemstones are accompanied by a certificate of authenticity (where applicable). We also offer a lifetime warranty on manufacturing defects, ensuring our commitment to exceptional quality.